Home Restaurant

“I’m very happy with Indigo and my local rep.  I know that I can call him any time and he almost always answers the phone right away.  Whatever the issue, I’m sure we could not get it resolved any faster.  This gives me great peace of mind in this important part of my business and I would recommend my rep and Indigo without hesitation.”

Henri’s Bakery

“Our family has run this business since 1929 and has been growing with Indigo Payments since 2009.
For years lines have started at our counter queuing out the door and into the parking lot. That’s a good thing right? Well not necessarily. Taking, filling and processing orders was painfully slow. We could handle the business, what was killing us was handling each sale. When we decided to implement a point-of-sale (POS) system in 2014 to improve the checkout process and capture more valuable customer and business information we looked at all our options and ultimately chose Indigo to implement the new solution.
Indigo worked hand-in-hand with us to set-up and compile over 900 SKUs and integrate them with our other deli scale. We now have more information about each sale and our overall business activity than ever before and we are working with Indigo to implement additional features like employee time clocks and fingerprint readers to access the system. The new system will also allow us to add features like on-line ordering and customer loyalty programs when the time is right.
Business is good. Thanks Indigo.”

Cloud 9 Smoke Co.

“Indigo treats me and my business as if I am their most important customer. As we have grown to multiple locations, Indigo has grown with us providing new hardware, customer support and training. Most vendors tend to get-in and get-out. Not Indigo, they always have time to help with our payment processing needs.”

Cannery Row Shell Company

“My Indigo sales rep is awesome! I have never had to call customer support because whenever I have had an issue, my Indigo rep is here, at my door, to resolve it. He’s why I stay loyal. Thanks Indigo!”

Broadway Wine & Spirits

“When we first encountered Indigo they didn’t bad mouth the competition, or try to impress me with shiny new terminals. Instead, we talked through our business operation and financial needs. We were impressed that the rep delivered a payments solution, not just low rates.”

AuthenTEAK

“The team at Indigo presented us with a solution that improved every aspect of our credit card processing system, as well as added money to our bottom line. In short, our decision to switch to Indigo Payments was probably the single easiest way to put additional money in the owners’ pockets.”

Aliotti’s Victorian Corner

“We have been with Indigo for over 10 years.  We have been very satisfied working with Indigo and our local rep for all our credit card needs.  We look forward to the years to come with having Indigo a part of our business.”

The Young Men’s Shop

“The Young Men’s Shop has been an Indigo Payments customer for five years. Though admittedly, not five years straight. Somewhere along the line another processing company stopped by the shop and promised lower rates. We thought, ‘Let’s save a few bucks,’ and made a change.
That was a mistake.
What wasn’t immediately realized is that the new card processor was adding fees without notice. This was discovered during a cursory review of our monthly statement. The company was charging for every customer support call. Once we started reviewing monthly statements closer we found other fees added and those “lowest rates” were mysteriously increasing.
We switched back to Indigo.
On top of a rate guarantee and a friendly, supportive local rep, Indigo Payments understands the number one concern of all retailers – cash flow is king. If transactions are cleared by 6 PM, the money is deposited into the store’s account by 6 AM the next morning.
The Young Men’s Shop has been a local, family run business for thirty-five years and we are growing with Indigo.”

The Artful Lodger

“Why did we switch to Indigo Payments?
My husband and I genuinely liked the local rep. From the moment we met he was polite, straightforward and had the facts. We’d ask questions and he had answers.
Changing to Indigo was easy; there were no start-up fees or a long-term contract. And customer service has been exceptional. If there’s a problem, such as a chargeback or terminal issue, we call our local Indigo rep’s mobile phone and he shows up, in-person. I am confident Indigo’s 800 phone support is just as capable but I wouldn’t know. We have never called the support line in the four years as an Indigo Payments’ customer. We see our local rep right here in Charlottesville, whether we need support, or he’s just dropping by to check in.
Good rates. Good service. – It’s good to be an Indigo customer.”

Blue Ridge Country Store

“It seems that every day I get another credit card processing company calling on the phone promising the lowest rates. I tell them all, ‘Not interested.’  As an Indigo Payments client for the past five years, I have received excellent customer service and a great rate guaranteed not to go up. Why would I change?”