“Our business has been family owned and operated for over two decades, and a cornerstone of our longevity is Customer Service. Our Point of Sale provider for the last two years was leaving us upset and unsatisfied. Mystery charges and unauthorized charges would appear on our bill; when we asked for an explanation our calls were often misdirected or entirely ignored. We were only able to accept Visa and Mastercard because of the high rates. Westchester Watch Works needed a Point of Sale company that provided customer care and support the way we do for our own clients. It was time to switch! We asked a fellow shopkeeper and friend of ours and he recommended Indigo. Our Indigo representative was friendly, informative, and went out of his way to help us make the switch to new microchip-compatible machines. He spent time with our family and regularly visits us to make sure everything is working correctly. We now proudly accept the top five major credit cards thanks to Indigo, and that means we can say “Yes, We Take That!” to all of our clients.”
Westchester Watch Works
